Clause 1: Introduction

Talene Real Estate (“the Company”) is committed to safeguarding the privacy and confidentiality of our users’ personal information. We strive to provide the highest level of protection for the data that is collected in the course of providing our services, in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia. By using the Talene Real Estate website www.talene.com.sa, you are deemed to have accepted our privacy policy.
Clause 2: The Data We Collect and Its Purpose
Personal data we collect includes:
Full name
Email address
Phone number
Any other information you provide in the course of a requesting any of our services
Purpose of collecting personal data:
The collection of personal data is intended to respond to user inquiries, suggestions, or complaints and to provide support regarding our services.
Clause 3: Data Collection Methods
Personal data is collected directly through website registration or forms submitted on our website. Additionally, cookies are used to collect some data during your website visit to enhance user experience.
Clause 4: Use of Personal Data
Personal data is used for communication purposes, such as following up on inquiries and improving user experience. We do not share any personal data with third parties.
Clause 5: Storage and Destruction of Personal Data
Personal data is stored on servers located in the Kingdom of Saudi Arabia. The data is secured by employing robust technologies that comply with cybersecurity standards to prevent unauthorized access and mitigate cyber risks. Personal data is retained for up to ten years, after which it will be securely destroyed and made inaccessible.
Clause 6: Legal Basis for Collecting and Processing Personal Data
The collection and processing of personal data are based on the user’s consent. Users can withdraw their consent to data collection and processing at any time, subject to any other applicable legal requirements. To exercise this right, please contact our Data Management Office.
Email: info@talene.com.sa
Clause 7: Rights of Personal Data Subjects
Right to Access Personal Data: Users have the right to request a copy of their personal data by contacting us via the email provided below. Data will be provided within seven working days, free of charge.
Right to Rectify Personal Data: Users have the right to request the correction of incorrect, inaccurate, or incomplete data. Requests will be processed within seven working days, and users will be notified via email.
Right to Destroy Personal Data: Users have the right to request the deletion of their personal data in certain circumstances unless there is a legal requirement to retain it.
Right to Withdraw Consent: Users can withdraw their consent to the processing of their personal data at any time unless there are overriding legal purposes.
Clause 8: Sharing/Exchanging Personal Data
We do not share or exchange personal data collected through our website with other parties.
Clause 9: External Links
Our website may include links to other websites for your convenience. Please note that Talene Real Estate is not responsible for the content, policies, or practices of any third-party websites you may access through our links.
Clause 10: Exercising Rights Related to Personal Data
Users have the right to request access, correction, or deletion of their personal data by contacting us at:
Email: info@talene.com.sa
Clause 11: Personal Data Protection Officer
Name: Data Management Office, Talene Real Estate
Email: info@talene.com.sa
Clause 12: Complaints and Inquiries
For complaints or inquiries related to this privacy policy or our handling of personal data, please contact us at:
Email: info@talene.com.sa
If you do not receive a response within seven working days, please escalate your inquiry to:
Email: Admin@talene.com.sa
Clause 13: Privacy Policy Updates
This privacy policy was last updated on 30 Oct 2024. The Company reserves the right to modify or update any part of the privacy policy at any time. Should there be significant changes, users will be notified, and continued use of our website will be considered acceptance of those changes. The Arabic language is the official language for interpreting the terms of this policy. In the case of any discrepancies between other languages and the Arabic version, the Arabic version shall prevail.
Clause 14: Website Management
The website is managed and overseen by Talene Real Estate..